Annex

Fixing Resize Text on WooCommerce (WCAG 1.4.4)

Text must be able to scale to 200% without losing content or functionality.

Why it matters

Disabling zoom in the viewport meta tag is a single line, but it locks low-vision customers out of the store entirely on mobile. The information printed smallest — price, size chart, shipping terms — is exactly the information that needs enlarging.

WooCommerce — where to look

Theme header template (header.php), the viewport meta tag.

What to do

Remove the restriction. Some themes expose this as a setting; if not, override it from a child theme.

Verification status

Checked by reading the platform’s own source code. Storefront ships an unrestricted viewport, so a restriction was added by the theme or a plugin.

Source: https://github.com/woocommerce/storefront/blob/trunk/header.php

Reference themes change. If your store runs a different or older theme, confirm the file before editing it.

How to verify the fix

  1. View source and check the viewport meta tag for user-scalable=no or a maximum-scale below 2.
  2. Set desktop browser zoom to 200% and confirm the price, Add to Cart button and navigation are still visible and usable.
  3. Try pinch-zooming on mobile.

Other platforms

The full criterion

Read the full explanation of WCAG 1.4.4 Resize Text, or the formal W3C definition.